You may wonder why your Firestick stream is showing a poor quality video. Primarily the way the pirates copy the stream from a screen shot and then restream.

This double encoding causes issues with the a lot of pixellation and differing frame rates.
We have taken major steps to combating stream piracy and will continue to review the situation as they find new ways to get round our attempts to block them.

If we can ask you not to go onto social media to complain about such streams as it means we can easily track your piracy activity. If you do have any issues please contact us on the Support Chat and we will endeavour to help you.

If you find that your stream resest every 3 minutes then please come onto our Support Chat as well. If you are on a pirate stream or sharing your email address, our system tends to knock you off. Unfortunately this can also occur if you login to a second device without logging off the first device. Again, we can help you via our Support Chat.